Thank you for visiting and shopping at Islamic Relief Center. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|
| Standard Shipping (India) | 5-7 Business Days | Free for orders above ₹999 |
| Express Shipping | 2-4 Business Days | ₹150 |
*Delivery delays can occasionally occur due to courier operational issues or Force Majeure events.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. We utilize reputable courier partners such as Delhivery, Xpressbees, and BlueDart to ensure safe handling of your products.
Islamic Relief Center is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This generally applies only to international shipments.
Islamic Relief Center is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.